Viewing tickets
Need assistance viewing a previously raised ticket? Below are instructions and a video on how you can do this once you've logged in.
- You can see a list of all your submitted tickets and their statuses via the my tickets button (or tickets from the top menu bar)
- You can access a specific ticket by clicking on the ticket from the list
- You can search for a specific ticket using the search function (the little magnifying glass in the top menu bar)
Once you are in a ticket, you can review it’s details and respond to the ticket, if required